Return & Refund Policy
Logosters Logo Designs ensures 100% customer satisfaction with our unlimited free Revision Policy which enables you to improve on your initial design brief free of charge through your account area.
To be eligible for a refund, your required designs must be unused and published at any website or anywhere over the internet.
In case of any dissatisfaction from any design services provided by Logosters Logo Designs, you can submit a refund request within five days of your initial designs completion. However, it shall be assumed between both parties that you are satisfied with your initial designs if a refund request is not received within five days of initial designs delivery. For any Special / Combo packages, a refund will be applicable the same as it is on the single packages. To complete your return, we require a receipt or proof of purchase of our services.
All refund requests will be fulfilled as per the following arrangement:
- If request for refund is made before the order delivery, you would be eligible for Full Refund (less 10% service & processing fee).
- If request for refund is made within 48 hours of the initial design delivery, you would be eligible for 66% refund (less 10% service & processing fee).
- If a request for a refund is made between 48- 120 hours of the initial design delivery, you would be eligible 33% refund (less 10% service & processing fee).
- No refund request will be entertained after 120 hours of your initial design delivery, however since we believe in 100% customer satisfaction you`re encouraged to contact us in case of any concern.
- All refund requests should be communicated to the support department. logosters Logo Designs, based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case to case basis.
